Hooray for New Features!

Hi AlertPay members,

November is going to be our most exciting month in a while! The AlertPay team has been hard at work developing all sorts of new features and functions. You will be very excited by the improvements we have made:

Credit card withdrawal

You made the request and we listened!If you have a Visa or a MasterCard, you can withdraw funds from your AlertPay account and it will automatically convert to your credit card's currency.

You can withdraw the money in your AlertPay balance to your credit card in three different currencies: USD, GBP and EUR. This makes withdrawing your money faster, more convenient and just as secure.

Please note that you will only be able to withdraw up to $250 USD (or equivalent) per transaction temporarily. We apologize, but this service is not available for American Express.

Pay in different currencies with credit card

You can make cross-border payments in three currencies USD, GBP and EUR and save money on currency exchange. All you have to do is choose the currency you wish to be billed in for that purchase and avoid paying extra fees.We apologize, but this service is not available for American Express.

Phone validation

When shoppers make a credit card purchase through a website, they will receive a validation code by phone that they must enter at checkout to complete their purchase. This will help protect our sellers by preventing fraudulent payments. This applies to U.S. and Canadian shoppers alone and will only be done one time.

Lower credit card fees

Now for the most exciting news of all: lower credit card fees! Members who receive credit card payments will pay a little bit less on every credit card transaction. We have lowered them from 5.0% to 4.9%, saving you just a little bit more money. And every little bit counts!

And don't forget...

Website Review is still in full swing for our online sellers. We are stream-lining the procedure to make it even easier, so stay tuned. Please leave a comment about your Website Review experience in our Facebook discussion or other post.

That's all for now, but we will be back very soon with more exciting updates!

Call for Testimonials!

Hi AlertPay members,

What do you have to say in praise of AlertPay? Share it right here!

Did you have a positive Customer Support experience? Is there a particular feature you find very efficient? Is there an aspect of our service that has brought value to your shopping and/or selling experiences?

Submit a testimonial today! Please tell us a bit about your positive experiences with AlertPay and you might even see your name on our website!

Please leave your name or initials and your country of residence along with your testimonial. We would like to represent members from all over the world on our website!

We ask for serious testimonials only — if you have any queries about your account, please contact Customer Support and we will be happy to help through that channel.

Thank you for your support and for making AlertPay your way to pay and get paid!

Sellers in the Pharma Industry can only accept Visa and AmEx payments

Attention sellers in the Pharmaceutical Industry,

In view of recent changes to our credit card processing relationship with our banking partners, we wish to inform our sellers in the Pharma industry that we can no longer offer MasterCard processing for the below industry types directly from the AlertPay checkout page (accessed through payment buttons) even if you were previously able to.

Pharma accounts or similar product types will now be placed into a specially designed “AlertPay Pharma Account”. We will be able to better monitor the selling and fulfillment of products to our members and also ensure our services stay available for this new market type that we will now be growing in. This will result in greater customer trust in this industry and translate into more return customers. As our costs have now gone up for this industry by our banking provider, your rates may also increase.

All changes are immediate and a list of industries affected can be seen below.

These business models include and are not limited to the following:

• Plants, seeds and/or other horticultural products.
• Pharmaceuticals (non-prescription).
• Homeopathic medicine.
• Chemical products intended for research.
• Products whose legal status varies from country to country.

How this affects you?

MasterCard payments will be prohibited on our checkout page. The logo for this card will not be displayed to your customers. Your customers will still have the ability to purchase with Visa or AmEx or should they already have an AlertPay account, they will be able to make payments with their AlertPay balance (e-wallet) as well. Alternatively, your customers may also fund their AlertPay balance (e-wallet) through one of our numerous depositing options such as bank transfer, bank wire, money order or certified check. Your customers may also use the Send Money feature to transfer funds using their credit card.

Why is this necessary?

To continue to improve our services and provide solutions for your business needs, we are required to adapt our policies to comply with our banking partners. This is strictly related to credit card processing and not the AlertPay balance (e-wallet) transactions.

Questions?

If you have questions or concerns regarding this change or feel that you should not be classified in one of the above-mentioned categories, please contact us.

We thank you for your understanding and value your business.

Attention US members: ACH transactions can no longer be sent across international borders

Important note before reading:

This will not affect international bank wires nor will it affect any US-based ACH transactions initiated through our system. Although AlertPay is located in Canada, we have banking partners all over the world to process these transactions, including in the United States.

According to the NACHA - the Electronic Payments Association, ACH transactions that begin in one country and end in another will be formatted as a new transaction type: IAT (International ACH Transaction).

This is to say that US citizens will not be allowed to perform cross-border ACH transactions. Rather, the transactions will have to be classified as international in an attempt to help law enforcement agencies detect, investigate and prosecute money laundering and other financial crimes.

Recognizing international transactions will help law enforcement officials readily identify international payments and create a paper trail to track the comings and goings of money.

Please note that IAT transactions are not permitted through certain banks, such as Chase Commercial Online.

Please take a moment to review the following resources for more details.

Thank you for your time.

Resources:

https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/commercial/prod_serv/page/iat_transactions

https://www.key.com/html/international-ach-transaction-iat.html

http://www.frbservices.org/eventseducation/education/fedach_iat_resource_center.html

http://www.nacha.org/IAT_Industry_Information/

You Can Now Fund your AlertPay Account through CashX!

Great News! As you know, we at AlertPay are constantly striving to bring you the most convenient and versatile online payment solutions. Towards that end, we are proud to announce that we have added CashX as an authorized funding agent!

CashX offers individuals and businesses with a free CashX member account, a simple, secure, safe, and cost-effective way to transfer funds globally online. CashX’s network builds on the existing world financial infrastructure of bank accounts, credit cards and e-wallet providers which enables CashX to create a global real-time money transfer solution, including to and from your AlertPay account!

CashX is a Global Money Transfer Service that offers low-cost, money transfers, including an easy to use Prepaid Card which is available in USD currency (and soon in CAD currency). Your CashX Prepaid Card can be used in conjunction with your AlertPay account allowing access at ATM and POS facilities anywhere in the world with the VISA or MasterCard networks.

CashX provides multiple funding sources for your AlertPay account, including: credit cards, direct deposit, the ability to fund AlertPay through various other online payment processors, and much more! This added funding versatility makes using AlertPay more convenient than ever!

AlertPay Funds on the Go – With a new CashX Prepaid Card! With CashX you can now, safely and securely, transfer money from your AlertPay account directly to your CashX Card and enjoy the convenience of instant access to your AlertPay funds. Use your CashX Prepaid Card to shop online, withdraw cash or pay for goods at electronic funds facilities. Your CashX Card can be used as an everyday debit card, or can become a handy travel card with access to your AlertPay funds through millions of ATMs worldwide.

And For a Limited Time Only! CashX is offering an amazing Two-For-One Special on the CashX Prepaid Card! When you purchase your CashX Prepaid Card, you will receive a second card absolutely free that you can give to family or friends! A value of $19.95! This offer is available to the first 2500 people to order a CashX Prepaid Card, and is currently available for USA and Canadian citizens. This outstanding promotion won’t last long, so take advantage NOW! Click here for all the details: http://cashx.com/

We’re certain that you will be extremely pleased by the added convenience and ease with which you will be able to deposit and withdraw money from your AlertPay account, by using CashX

For more information, and to sign up for your free CashX account, please visit their site: CashX

Thank you for choosing AlertPay!

System Downtime

We experienced an unexpected downtime today between 5:30pm and 6:40pm. It was resolved upon isolating the problem related to our network. During this time, members were unable to login or make payments and were presented with a generic error page.

We apologize for the downtime.

Office Closed on Monday, October 12 for Canadian Holiday

Hello AlertPay members,

Just a little reminder: Our offices will be closed on Monday, October 12, 2009 for the Canadian Thanksgiving holiday! We apologize for the inconvenience, but we will resume usual office hours the following day.

You will still have full access to your AlertPay account, but Customer Support will not be available. Furthermore, any bank transfers or wires initiated on Monday, October 12 will be delayed by one day as a result of the holiday.

We apologize for any inconveniences this has caused. Thank you for your understanding.

Happy Thanksgiving to all of our valued Canadian members — have a great Turkey day!