Sellers in the Pharma Industry can only accept Visa and AmEx payments

Attention sellers in the Pharmaceutical Industry,

In view of recent changes to our credit card processing relationship with our banking partners, we wish to inform our sellers in the Pharma industry that we can no longer offer MasterCard processing for the below industry types directly from the AlertPay checkout page (accessed through payment buttons) even if you were previously able to.

Pharma accounts or similar product types will now be placed into a specially designed “AlertPay Pharma Account”. We will be able to better monitor the selling and fulfillment of products to our members and also ensure our services stay available for this new market type that we will now be growing in. This will result in greater customer trust in this industry and translate into more return customers. As our costs have now gone up for this industry by our banking provider, your rates may also increase.

All changes are immediate and a list of industries affected can be seen below.

These business models include and are not limited to the following:

• Plants, seeds and/or other horticultural products.
• Pharmaceuticals (non-prescription).
• Homeopathic medicine.
• Chemical products intended for research.
• Products whose legal status varies from country to country.

How this affects you?

MasterCard payments will be prohibited on our checkout page. The logo for this card will not be displayed to your customers. Your customers will still have the ability to purchase with Visa or AmEx or should they already have an AlertPay account, they will be able to make payments with their AlertPay balance (e-wallet) as well. Alternatively, your customers may also fund their AlertPay balance (e-wallet) through one of our numerous depositing options such as bank transfer, bank wire, money order or certified check. Your customers may also use the Send Money feature to transfer funds using their credit card.

Why is this necessary?

To continue to improve our services and provide solutions for your business needs, we are required to adapt our policies to comply with our banking partners. This is strictly related to credit card processing and not the AlertPay balance (e-wallet) transactions.

Questions?

If you have questions or concerns regarding this change or feel that you should not be classified in one of the above-mentioned categories, please contact us.

We thank you for your understanding and value your business.