The holidays are upon us, which means a little bit of mirth, merriment, rest and relaxation so that we can all be in good shape to take on the exciting challenges of the New Year — 2010!
With that said, AlertPay's offices and Customer Support line will be closed on Friday, December 25, 2009 and Friday, January 1, 2010.
(You can still send and request money, make purchases and use any of our services, excluding credit card withdrawal, without issue on those days.)
Any bank transfers or wires initiated within a few days of either of those dates will be delayed by one day. For example, if you initiate a bank transfer on Thursday, December 31, the transaction may only be complete the following Friday.
Furthermore, Customer Support will not be available on either of those days, though you can still submit a support ticket which we will get to as soon as we can.
We thank you for your understanding and wish you all a very safe, warm and happy holiday season!
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