Articles Paiement en Ligne| Artículos de Pago| User Agreement Updates
Delicious Save this on Delicious Digg!
Loading

Thursday, December 31, 2009

New Year's Day Office Closure

Hi everyone,

Our office will be closed on Friday, January 1, 2010 for the New Year holiday. Any bank transfers initiated before or on that day will be delayed by one business day.

All of our other services, like Send Money and website checkout, will still be available without interruption.

Please note that if you require support on this day, you can still submit a support ticket and we will get back to you as soon as we can.

Thank you for your understanding and have a fantastic New Year! December 2009

Thursday, December 17, 2009

Yahoo issue has been resolved!

Hi AlertPay members,

Those of you who use Yahoo will be able to receive email notifications once again after completing a transaction or making a change to your AlertPay account.

Thank you for your patience. December 2009

AlertPay Office Closed for Christmas and New Year's Day

Hi everybody,

The holidays are upon us, which means a little bit of mirth, merriment, rest and relaxation so that we can all be in good shape to take on the exciting challenges of the New Year — 2010!

With that said, AlertPay's offices and Customer Support line will be closed on Friday, December 25, 2009 and Friday, January 1, 2010.

(You can still send and request money, make purchases and use any of our services, excluding credit card withdrawal, without issue on those days.)

Any bank transfers or wires initiated within a few days of either of those dates will be delayed by one day. For example, if you initiate a bank transfer on Thursday, December 31, the transaction may only be complete the following Friday.

Furthermore, Customer Support will not be available on either of those days, though you can still submit a support ticket which we will get to as soon as we can.

We thank you for your understanding and wish you all a very safe, warm and happy holiday season! December 2009

Wednesday, December 16, 2009

No email notifications for Yahoo users at this time

Hi everyone,

Just a little update for our Yahoo users:

You will not be able to receive any email notifications when ever there is a transaction in your account. Worry not — this is only a temporary issue and our talented Tech team is presently working on a resolution.

We appreciate your patience. Thank you for choosing AlertPay! December 2009

Tuesday, December 15, 2009

Credit card withdrawals to be delayed between December 24 - 29 & December 31 - January 4

Hi everyone,

We just wanted to let you all know in advance that credit card withdrawal services will not be available on the following dates:

• December 24 - 29, 2009
• December 31, 2009 - January 4, 2010


This will not affect credit card spending in any way.

Our credit card processing partners are closing their offices for the holidays, so if you initiate a withdrawal on any of those days, it will be delayed.

We recommend initiating any credit card withdrawals before these dates so that you receive your credit within the usual time frame. You may also use any of our other equally convenient withdrawal options, which will still be available.

Thank you for your understanding. December 2009

Friday, December 4, 2009

Charity Matters: The AlertPay Employee Charity Drive is fixing to be a success

Hi there!

This year, the AlertPay team is proud to announce our efforts to raise funds, food and clothing among staff members for a very worthy local organization, Sun Youth.

Our team of just over 50 has been collecting soft drink cans, small change (and big change), canned food and second-hand clothing all to help this worthy organization feed and clothe needy families in the Montreal region. We are sponsoring one family in particular and hope to give them a holiday they will never forget.

AlertPay's CEO, Firoz Patel, is so inspired by his team's desire to share the warmth of the holidays with the less fortunate that he is going to match whatever his team raises — penny for penny. With that kind of incentive, he better watch his wallet.

If you are trying to organize a Charity Drive or fund-raising event of your own, we have a tool for you! With Request Money, you can solicit donations from potential donors in 190+ countries.

They can pay you instantly by AlertPay balance or by Visa, MasterCard or AmEx. All you need is their email address. Once they sign up for a FREE account, they can make their charitable contribution in moments.

For information on crediting your AlertPay balance, click here.

Thank you for choosing AlertPay and may your holidays be warm and fuzzy! December 2009

The Exciting World of Passwords: Tips and tools to help you create hacker-proof passwords

Passwords — there's no denying their importance. They are like the keys to your home, little objects that mean the difference between security and vulnerability. Like all keys, passwords can be stolen, copied and lost. But they can also be protected.

This is not meant to scare you, but to mobilize you and give you the tools you need to be as safe as possible when dabbling in the online world. After all, where money and personal information is concerned, there's no such thing as too much security.

Microsoft's Password Checker is just such a tool! With this tool, you'll get tips on how to create a strong password as well as the ability to test drive a password to see if it is strong enough to withstand cracking.

Here are just a few tips to help you create a strong password that will protect your personal details and your identity:

Create a password with 14 or more characters. The rule of thumb is the longer your password is, the harder it is to crack.

Use a variety of lower and upper case letters, numbers and symbols. Again, the harder your password will be to guess.

Avoid words you can find in a dictionary. Make up a word, use the first letters of a sentence you can remember, be creative, just don't be predictable.

Keep them secret. Sharing them can mean the end of your privacy so keep your passwords to yourself.

You can find more information on passwords through the above link as well as the following:

- Creating Secure Passwords

- The Ultimate Guide For Creating Strong Passwords

Thank you for making AlertPay your way to pay and get paid! December 2009

Wednesday, December 2, 2009

Tips for safe online shopping during the holiday season

Hi folks,

'Tis the season to shop, shop and shop some more, both in stores and online. Since so many people are spending lots of money for the holidays, fraudsters are laughing all the way to the bank... or where ever they hide their ill-gotten loot.

We at AlertPay hear sad stories every day of how innocent people get duped by criminals who will stoop to any level to make a buck. In response, we would like to offer some tips that will help protect you when shopping online during the holidays:

Be aware of "phishing": Phishing is when someone attempts to procure highly sensitive information by phone or email under the guise of a reputable company. Banks, credit card issuers, government agencies, etc... will never ask for this information by email.

Make your online payments through a secure payment processor, like AlertPay: With AlertPay, your information is always safe! You can make online payments without the risk of exposing sensitive personal information.

Look for "https" in the address bar: This is one assurance that the website is secure. With some browsers, the address bar may turn green and/or display a lock icon.

Use different passwords for different sites: Using the same password everywhere increases your chances of encountering fraud and identity theft.

Keep your anti-virus up-to-date: Install the latest software and browser updates, block your wireless networks, use a firewall and regularly scan for viruses.

You can find even more online safety tips through the following links:

- Royal Canadian Mounted Police (RCMP)
- Federal Trade Commission
- United States Department of Justice
- Hoax Slayer
- Safeshopping.org
- Microsoft Password Checker

Shop safely, have fun and be vigilant. Happy Holidays! December 2009

What do you think of our Home Page?

Hi AlertPay members,

You've all seen our Home page, right? We would like to hear what you have to say about it. Consider these questions when looking at the Home page:

• Is it clear?
• Who do you think we are addressing?
• What would you change about it?
• What don't you like about it?
• What impression of the company does it give?
• General suggestions

Don't be shy! Tell us exactly what you think - we promise it won't hurt our feelings.

Please keep your suggestions and questions limited to the subject of the Home page. You can send all other queries to our Customer Support Team.

Thank you all for your time! December 2009