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Wednesday, February 17, 2010

What to expect with the upcoming re-design

Hi everyone,

We are getting closer and closer to launching the re-designed website! We are now aiming for somewhere in March or early April. The site will still look like AlertPay, but certain aspects will be new and improved.

New tabs

Rather than seeing the usual “Deposit”, “Withdraw”, “Send Money” and “Request Money” tabs, you will see “Shop Online”, “Sell Online” and “How It Works”, among a couple others.

Through either the “Shop Online” or “Sell Online” portals, you can navigate to a page that contains information necessary to what you wish to accomplish online, whether it’s adding a credit card to do a little shopping or setting up your AlertPay account to sell goods and/or services online.

Through “How It Works”, you will be able to figure out in a few simple steps how to use our payment platform. You can use it to deposit money and send it to someone; to make an instant online credit card payment; to sell goods or services and accept e-wallet and credit card payments; and how to withdraw your money if someone has made a payment to you.

With our new tabs, we hope to offer more specialized content depending on what you are interested in doing through AlertPay.

New pages

We will be introducing several new pages to the website with the hope of giving you the information you need to figure out how to use all of our services with minimal support by phone or email. Here are a few pages you can look forward to:

Press and Media: This page will feature some of our media engagements, like interviews, reviews and articles. You will also be able to check out some of our corporate documentation, latest news feeds, social media hubs and fun videos.

Fraud Prevention: This page will be targeted at our sellers and will contain some in-depth content on our various fraud prevention measures we use to protect your account, your information and your transactions.

Buyer and Seller Protection: These respective pages will outline what we offer you in terms of protection while shopping or selling online. This is something we will be continually improving.

Credit Card and E-wallet: This page will explain the advantages of using AlertPay to make credit card and e-wallet payments. It will also invite you to take our brief but informative Shop Online or Sell Online tutorials.

Mass Pay: Although we always offered a mass payment feature, we never published any useful content on it — until now! It will touch on the benefits of using AlertPay to send batch payments to multiple recipients.

Business Tools: This page will also be a portal like Sell Online/Shop Online, as it will link to several relevant pages full of content related to online selling, like Buttons, Business Profiles, Shopping Carts, etc….

And much more!

New Tutorials and Guides

We will be offering tutorials for setting up your account to shop online/send money or to sell online and accept payments. They are fun, fast and very informative and we’re sure you will walk away from our tutorials feeling assured in your ability to use your account without any difficulty.

We are also introducing at least two guides; one for sellers and one for shoppers. Each guide is quite comprehensive and will answer many questions ranging from how to add a bank account to how to reset a password, and much more!

Our goal is to give you the tools you need to achieve your own goals, whether it’s selling goods, sending money to family and friends or just shopping online securely. We want to empower you with as much knowledge and know-how as we can!

The launch is sneaking up, but we still have some tweaking and adjusting to do to ensure that your web experience with us is a positive one.

Thanks for choosing AlertPay!

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