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Wednesday, October 12, 2011

U.S. check withdrawals are available again!

Hi U.S. members,

We are happy to announce that check withdrawals are once again available for our members in the United States. We know it has been a long while, but we have been working very hard with our banking partners to get this service back up- and-running for you.

We recommend that you take advantage of this service since we have waived the withdrawal fees for our members in the United States as a courtesy for your patience and understanding.


If you wish to use this service to withdraw your money from your AlertPay account, just follow these simple steps:

  1. Log in to your AlertPay account.
  2. Click on "Withdraw".
  3. Under "Mail", click on "Check".
  4. Select balance.
  5. Enter amount to withdraw and click on "Next".
  6. Review and confirm the transfer details.
  7. Transaction created is in “Pending” status.
  8. A check will be mailed out to you in the next 2 business days. The time it takes for you to receive your check depends on where you live and on the postal system.


Please note: Checks are issued to the name and address that appear on your AlertPay profile. Delivery time ranges from 5-10 business days.

Thank you for your patience and support during this time.

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