AlertPay Customer Support Update

Our members around the world now benefit from extended support hours. That is why as of November, 18th 2011, our Customer Support department will be open from 8 a.m. to 7 p.m. EST from Monday to Friday.

As always, to contact our Customer Support department, you can send us a support ticket detailing your problem, or phone us at +1 (514) 748-5774.

What can Customer Support help me with?

Our Customer Support team is trained to help both sellers and shoppers. Whether you need assistance setting up your account, forgot your AlertPay account password, or require integration support, one of our specially trained advisors will be able to help you.

Support services available include:

Signup or password support - Learn how to set up your account and more!
Verification support- Find out how to verify your account.
General support- Discover our tools and services.
Banking support- Get support associating a bank account to your AlertPay E-Wallet and more.
Credit card support: Get answers about any credit card-related questions or concerns.
Integration support- Get help seamlessly integrating your website with our payment processing solution.

Even more resources
If it is outside working hours, you can check out our online resources. The knowledgebase is full of helpful tips and answers.

Thank you for using AlertPay!